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Contact Us

The forest guardians are here to help! Reach out with questions, feedback, or support needs

Get in Touch

Whether you have a question about our games, need technical support, want to report an issue, or simply want to share feedback about your experience in the enchanted forest, we're here to listen and help!

Our team typically responds within 24-48 hours during business days. For urgent security or safety concerns, please indicate this in your subject line.

📧
Email Address
hello@veranilux.com
📍
Location
Digital Forest Kingdom
Operating Globally
⏰
Response Time
24-48 hours
(Business days)

Send Us a Message

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What to Include in Your Message

To help us assist you more effectively, please include:

For Technical Issues:

  • Description of the problem
  • When the issue occurred
  • Browser and device type
  • Screenshots if available
  • Steps to reproduce

For General Inquiries:

  • Your full name
  • Reason for contact
  • Relevant details
  • Preferred response method
  • Any supporting information